Job Description

  • Job LocationUS-AZ-PHOENIX
    Requisition ID
    2019-22917
    Shift
    01 - Days
    Department
    IT Apps & Informatics
    Facility
    Support Services
    Position Type
    Regular Full-Time
    Physical Work Location and New Employee Orientation Location : Address
    2500 W UTOPIA
    Work Hours
    8am - 5pm
  • Overview

    HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.

    HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.

    Qualifications

    Education
    Associate's Degree or 2 years' work related experience Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field Required

    Experience
    3 years of Healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. Required

    Licenses and Certifications
    Certification for assigned application should be obtained within designated timeframe per policy. Required

    Responsibilities

    Job Summary
    Under the direction of Leadership, the IT Applications Analyst is responsible to empower our community through the continuous development, deployment, and support of vendor proprietary enterprise application software. The Application Analyst supports software that is necessary to run clinical, financial, or business systems within a large integrated health system. This position works on the analysis of existing and proposed vendor supplied software functionality to determine if the software conforms to current health system workflow processes. The Application Analyst is a high performing individual who collaborates with business operations to understand and define system requirements to develop innovative solutions meeting the customers' needs.

    The Application Analyst is responsible to understand and conform to HonorHealth's project and change management methodologies and may be responsible for leading low to moderate complexity projects leveraging this framework. In addition, this position requires an on-call rotation facilitating off hour work functions in support of incidents, upgrades, patches, and project task fulfillment.

    • Ability to troubleshoot low to moderate complexity end-user issues, workflow problems, and enhancement requests for departmental users, associated medical staff, key stakeholders, management and leadership. Contributes to technical and workflow root cause analysis.

      Analyze business operations as they relate to design decisions and prioritize and implement requested changes to the system. On an as needed basis, performs in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of integrated applications with minimal assistance.

      Design, Test, Implement and support files/systems within assigned products and scope with minimal supervision. Populates tables and databases, for a domain with multiple owners, with some assistance from Vendor and Information Technology staff. Collaborates in an integrated approach to eliminate the potential for a negative impact to our customers and patients.

      Responsible for maintaining set standards of application system build and database maintenance. Including updates to master files, profiles, dictionaries, and other databases. Assists with recommendations for standardized naming, numbering and security conventions.
    • Demonstrates excellent interpersonal, organizational and communication skills. Communicates effectively (written and oral) across all levels of the organization and has the ability to determine the appropriate forum for each method.

      Develops effective working relationships across HonorHealth and with vendor applications support personnel.

      Demonstrates the ability to prioritize and manage individual workload with minimal assistance. Collaborates effectively with team members to adjust priorities based on business needs.

      Must be willing and able to travel to any/all HonorHealth and affiliated sites.
    • Assists with the change management, project management, and documentation policies and standards, established by the Information Technology Department and Project Management Office for maintenance, requests and new initiatives. May lead low to moderate complexity projects as assigned.

      Understands and utilizes the IT Project Management toolset for the successful completion of initiatives.
    • Understands and follows established change management procedures for testing, documenting, and communicating system changes.
    • Performs other duties as assigned. Complies with HonorHealth policies and procedures in addition to the Mission, Vision and Values.



    It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity poster.

    Please review the Equal Employment Opportunity Poster.HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at EmploymentOffice@HonorHealth.com . Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online