Job Description

  • Job LocationUS-AZ-SCOTTSDALE
    Requisition ID
    2018-13235
    Shift
    02 - Evenings
    Department
    OfficeBldg-Shea Conf Ctr
    Facility
    Shea Medical Center
    Position Type
    Regular Part-Time
    Physical Work Location and New Employee Orientation Location : Address
    9003 E. Shea Blvd
    Work Hours (ex:M-F, 8am - 4pm)
    varied hours and days
  • Overview

    HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.

    HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.

    Qualifications

    Education
    High School Diploma or GED Required

    Experience
    2 years in the AV industry, conference services or similar with customer service or public contact Required
    Other Working knowledge of windows, word, excel, power point. Working knowledge of Housekeeping, in a general setting; demonstrated proficiency with AV equipment. Required
    Other Ability to speak, read and write English Required

    Responsibilities

    Job Summary
    The AUDIO-VISUAL TECHNICIAN is responsible for the set up of the meeting rooms and audiovisual equipment for all scheduled functions. Analyzes and solves computer hardware, software and application problems. Assists users with initial trouble-shooting procedures and provides instruction to new users. Responds promptly, professionally and efficiently, providing customer service-focused assistance. Independently performs a wide variety of setup tasks specific to the conference center. Performs specialized cleaning of rooms. Transports heavy equipment and furniture between storage and the conference rooms. Performs a wide variety of clerical and administrative functions for the Service Center. Must be able to handle multiple priorities and tasks, utilize effective verbal and written communication skills in highly emotional situations, work with minimal supervision, be self motivated, flexible, versatile and professional.
    • Sets up meeting rooms and audiovisual equipment for all scheduled functions. Cleans room at the end of scheduled meetings and secures meeting area.
    • Executes check out and check in of all audiovisual equipment. Ensures that the equipment is in working order and that all components are returned i.e. cables, remotes and cases. Sets up and tests laptop, LCD projector, document camera, portable audiovisual equipment and sound system ensuring that each piece of equipment is operating correctly.
    • Analyzes and solves computer hardware, software and application problems such as improper installation configuration and/or user error
    • Performs duties of Conference Center greeter. Ensures that the needs of the customer are met in terms of room setup, audiovisual setup and space.
    • Resolves problems and service disruptions with a high standard of customer service. Follow up on complaints to ensure effectiveness of corrective actions.
    • Performs light housekeeping for the conference center rooms. Includes wiping tables and counters, emptying trash and vacuuming.
    • Acts as contact for routine and preventative maintenance. Follows up to ensure completion.
    • Acts as contact for vendor and staff check-in and check out of equipment.
    • Sets up catering beverage only catering events.
    • Cross trains to Service Center or as assigned. Completes and processes data input for ISIS Pro. Maintains excess equipment database, processes invoices for Food Service, enters data in to Angel Link software.



    It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity poster.

    Please review the Equal Employment Opportunity Poster.HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at EmploymentOffice@HonorHealth.com . Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online