Job Description

  • Job LocationUS-AZ-SCOTTSDALE
    Requisition ID
    01 - Days
    QI Division
    Support Services
    Position Type
    Regular Full-Time
    Physical Work Location and New Employee Orientation Location : Address
    8283 N HAYDEN RD
    Work Hours (ex:M-F, 8am - 4pm)
    8:00 - 4:30
  • Overview

    HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.

    HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.


    Bachelor's Degree Required

    10 years Management experience Required


    Job Summary
    AVP Patient Safety and Process Improvement position serves as the operational leader of the Patient Safety, Regulatory, Clinical Process Improvement, and Patient Relations functions for the enterprise within the quality division. Works closely with executives, physicians, leaders, and other internal and external stakeholders to establish programs that create strategic alignment, value, and efficiency across the organization. Shapes the organization's strategy as it relates to safety and process improvement on the journey to high-reliability and safest care of every patient every time.
    • Responsible for oversight and execution of the Patient Safety, Regulatory, Process Improvement, and Patent Relations programs and governance model that supports organization wide goals and objectives, with an emphasis on continual improvement in efficiency and high reliability. Determines method for prioritization and processes to triage and manage incoming requests. Creates a system to continually track and improve the intake, triage, and management processes to ensure ongoing strategic alignment with organizational priorities and goals.
    • Provides direction, management, and oversight for network-wide systems and processes related to safety events and patient complaints.
    • Oversees staff and ensures adequate staffing levels, inclusive of hiring/onboarding, evaluating, managing performance, coaching and developing employees ensuring employee productivity, quality of work, and alignment of goals with our mission, vision, and values. Ensure compliance with all policies and financial stewardship by being accountable for the financial integrity around development and maintenance of department budget.
    • Accountable for network-wide compliance with state and federal licensing regulations, CMS conditions of participation, and accrediting body standards. Accountable for the organization’s Quality Management System and accreditation survey process.
    • Collaborates with hospital, service line, and population health leaders in developing Service Partnership Agreements. Continually evaluates Service Partnership Agreements with stakeholders to ensure established goals are being met and methods of partnership and support are still effective in meeting hospital, service line, and population health goals.
    • Collaborates with Information Technology and operations to ensure optimal use of information systems in collecting, analyzing and distributing information related to patient safety. Responsible for vendor management of relevant software applications and the relationship with our Patient Safety Organization (PSO).
    • Responsible for communication, change management, and education efforts to stakeholders and staff.
    • Performs other duties as assigned.

    It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity poster.

    Please review the Equal Employment Opportunity Poster.HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at . Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online