Job Description

  • Job LocationUS-AZ-PEORIA
    Requisition ID
    2018-13277
    Shift
    01 - Days
    Department
    Med Group Admin
    Facility
    HonorHealth Medical Group
    Position Type
    Regular Full-Time
    Physical Work Location and New Employee Orientation Location : Address
    10230 W HAPPY VALLEY PKWY
    Work Hours (ex:M-F, 8am - 4pm)
    Monday-Friday 8am-5pm
  • Overview

    HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.

    HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.

    Qualifications

    Education
    High School Diploma or GED Required

    Experience
    1 year Outpatient, ambulatory care, specialty care or community health experience. Required
    1 year Medical terminology Required

    Licenses and Certifications
    Basic Life Support (BLS) Required
    Clinical Other\CMA - Certified Or Registered Medical Assistant Certified Medical Assistant Required

    Responsibilities

    Job Summary
    The Care Navigator is responsible to assist the department in ongoing Healthcare Effectiveness Data and Information Set (HEDIS) collection and Quality Improvement Activities to close gaps in care for insurance companies, Innovation Care Partners (ICP) and other internal quality projects. This position includes ongoing quality improvement activities to assure the organization's quality programs with ICP are implemented and meet all requirements for successful quality metric reporting. For patients with gaps in care, the Care Coordinator Specialist will follow outreach protocols to make appointments for the patients as necessary.
    • Collaborates with onsite leadership, medical assistant and providers at each clinic for gap closure and to complete quality care goals. Assist clinical teams with proper documentation/requirements for quality requirements.
    • Participates in chart scrubbing, retrieval of medical records and data collection to support monthly and ongoing Innovation Care Partners (ICP) initiatives for quality improvement and to close outstanding care gaps.
    • Identify all patients with outstanding care gaps via roster from ICP or insurance payer. Pre-screen all scheduled patients via Electronic Medical Records (EMR) to identify opportunities to close gaps. Follow outreach protocols to schedule patients for necessary visits, labs, procedures, etc.
    • Analyze quality measures and identify opportunity trends for better patient health outcomes. Update health maintenance as indicated during chart auditing.
    • Ability to use multiple insurance and quality data bases with ICP to support successful Care Gap closure for patients.
    • Responsible for ongoing data submission to ICP and insurance payers.
    • Participate in monthly ICP meetings or webinars.
    • Performs other duties as assigned.



    It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity poster.

    Please review the Equal Employment Opportunity Poster.HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at EmploymentOffice@HonorHealth.com . Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online