Job Description

Support Services
Phoenix and Scottsdale locations, AZ

Administrative/Clerical

Central Communication

Full-time

Evenings

Tuesday, Wed., Thur. 2pm-10p & Fri., Sat. 10p - 6am

80

71473

POSITION SUMMARY

A Central Communications Dispatch Operator is responsible for all security dispatching and HonorHealth PBX phone answering. Uses radio communication dispatch system and computer aided dispatch software for contacting and monitoring security and emergency personnel. Uses a PBX computerized call processing system to receive and direct a high volume of incoming calls, placing outgoing local and long distances calls, announcing overhead requests and paging personal pagers for HonorHealth. Respond to all emergency calls, codes, and alarms following through with appropriate notification and documentation. Ensures compliance with language, tone, and information given over the air; maintains HIPAA guidelines. Demonstrate a high level of professionalism, be self-motivated, flexible and maintain a compassionate and pleasant manner in highly emotional situations. Requires the ability to multitask effectively.

POSITION QUALIFICATIONS

EDUCATION: High School Diploma or GED

EXPERIENCE: 1 year multiline call answering experience and/or 1 year radio dispatching experience

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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