Job Description

  • Job LocationUS-AZ-SCOTTSDALE
    Requisition ID
    2019-22074
    Shift
    01 - Days
    Department
    NOAH Prog Admin
    Facility
    Support Services
    Position Type
    Regular Full-Time
    Physical Work Location and New Employee Orientation Location : Address
    7400 E OSBORN RD
    Work Hours
    M-F 8am-5pm.; Some Saturdays
  • Overview

    HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.

    HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.

    Qualifications

    Education
    High School Diploma or GED Required

    Experience
    1 year Experience in healthcare related field or experience in affordability programs such as: Medicaid or SNAP. Required
    2 years Experience in customer service and Microsoft Office. Required

    Licenses and Certifications
    have a current Fingerprint Clearance card or within seven working days after employment shall apply and be eligible for a Fingerprint Clearance Card [NOAH ONLY] Required

    Responsibilities

    Job Summary
    Provide high quality customer service duties including first contact with clients, screen families for potential programs, and schedule appointments for all services and programs appropriately. Serves as main point of contact for NOAH. Responsible for scheduling, verifying insurance and confirming appointments. Responsible for clearing work queues, patient lists, emails, and consults in Electronic Health Record (EHR). Establishes successful communication methods with patient and patient care team. Takes necessary steps to promote and provide access to care.
    • Contacts and consults with patients in a professional and courtesy manner to provide optimal positive patient experiences that consists of: scheduling, registering, verifying insurance, confirming appointments, and explaining information needed for their appointment. Responsible for explaining community resources such as Supplemental Nutrition Assistance Program (SNAP) and connecting patients with appropriate resources such as food banks, Community Action Programs, and other agencies.
    • Responsible for managing orders in EHR, checking patient Work queues, referrals, adding appointment information in patient’s After Visit Summary (AVS), documenting in EHR, and communicating with patient care team including but not limited to case management, physicians, and nurses.
    • Responsible for tracking, completing, and documenting outcomes in EHR and excel on a timely manner.



    It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity poster.

    Please review the Equal Employment Opportunity Poster.HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at EmploymentOffice@HonorHealth.com . Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online