Job Description

  • Job LocationUS-AZ-PHOENIX
    Requisition ID
    02 - Evenings
    Centralized Scheduling
    Support Services
    Position Type
    Regular Full-Time
    Physical Work Location and New Employee Orientation Location : Address
    2500 W UTOPIA
    Work Hours (ex:M-F, 8am - 4pm)
    1030-1900 M-F
  • Overview

    HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.

    HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.


    High School Diploma or GED Required

    2 years in healthcare scheduling or other related experience Required


    Job Summary
    Performs as a working lead and support for the staff. Assists staff in scheduling, pre-registration, deposit calculations, self-pay pricing and insurance verification. Serves as subject matter expert with current systems and processes within the department and interdepartmental. Specializes in and is completely familiar with any and all system applications by performing all tasks needed to meet department operation requirements and goals. Participates in identifying needs for process improvements and creating/enhancing processes. Maintains ongoing department training program in conjunction with leadership. Promotes positive teamwork within department and among employees.
    • Serves as an expert resource for department employees, as well as those outside the department, in regards to scheduling requirements, pre-registration, and insurance verification matters. Provides coordination and information to all disciplines and departments to ensure efficient and effective department workflow.
    • Tracks performance and provides feedback to Supervisor on staff performance for evaluation purposes. Participates in monthly one-on-one meetings with staff to provide productivity measurements and feedback.
    • Maintains all departmental and network policies, procedures and guidelines to ensure optimal execution of departmental tasks and achievement of goals. Assists in the development of new procedures and processes. Develops new policies and procedures as required. Participates in process improvement activities and implements process changes as directed by Supervisor. Supports Supervisor in other activities, as needed.
    • Proactively monitors scheduling activity to identify opportunities for increased resource utilization (room, staff, and time) and to ensure compliance with established scheduling policies, procedures and guidelines. May perform duties of both Scheduler and Sr Scheduler as needed.
    • Serves as subject matter expert for HIPAA, Federal regulations, state regulations, health system policies, departmental policies and reimbursement criteria. Attends/assists in leading departmental meetings and huddles in order to enhance communications within and between departments. Performs other duties as assigned.

    It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity poster.

    Please review the Equal Employment Opportunity Poster.HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at . Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online