Job Description

John C Lincoln Med Center
Phoenix, AZ

John C. Lincoln Medical Center is a 266-bed, full-service hospital. It's a leader in robotic and scarless surgery and has extensive cardiology and heart care services with a radiation-free, 3D heart mapping system. The hospital is an American College of

Allied Health

VGPiperCancer CN-Pinnacle

Full-time

Days

8am-4:30pm

80

71099

POSITION SUMMARY

The MEDICAL ASSISTANT provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records.

Under the direction of a Physician/Physician Assistant, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

This position does not supervise any staff.

POSITION QUALIFICATIONS

EDUCATION: Completion of approved MA training program per BOMEX guidelines

EXPERIENCE: None

CERTIFICATION/LICENSURE: BLS Healthcare Provider Training Course C

Application Instructions

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