Job Description

  • Job LocationUS-AZ-SCOTTSDALE
    Requisition ID
    2019-16597
    Shift
    01 - Days
    Department
    Heart Group-Shea
    Facility
    HonorHealth Medical Group
    Position Type
    Regular Full-Time
    Physical Work Location and New Employee Orientation Location : Address
    10200 N. 92nd St Ste 150
    Work Hours (ex:M-F, 8am - 4pm)
    M-F, 8am-5pm
  • Overview

    HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.

    HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.

    Qualifications

    Education
    High School Diploma or GED Required

    Experience
    3 years registration/patient accounts experience with an emphasis on customer service Required

    Responsibilities

    Job Summary
    Under the direction of the Manager/Administrator of the Medical Group or Outpatient Therapy Services, serves as a working operations lead for staff. Acts as a secondary source for information regarding, EPIC, AHCCCS, self-pay accounts, and Insurance benefits. Serves as a liaison between the Registration/Schedulers, Manager, Providers, and supportive staff. Prepares the department schedules, as directed by the manager or administrator, as needed. Specializes in and is completely familiar with any and all system applications by performing all tasks needed to meet department operation requirements and goals. Participates in identifying needs for process improvements and creating/enhancing processes in the Medical Group. Maintains ongoing department training program in conjunction with the Manager/Administrator. Promotes positive teamwork within department and among employees.
    • Oversees the shift-to-shift responsibilities of the Medical group staff. Prepares the Department schedule, accepts sick calls as needed and modifies the schedule accordingly. Serves as a resource for employees in regards to all pertinent admission, registration, patient scheduling, medical records management and software applications. Covers any areas in the Medical Group to ensure throughput by completing the necessary tasks.
    • Completes reports as assigned.
    • Assists with the training of department employees, collaborates with the system trainers to assure ongoing training within the department. Serves as a resource and assists staff with complex issues.
    • Performs registrations in order to stay current on system requirements and ease of use.
    • Stays current with knowledge for HIPAA, Federal regulations, state regulations and hospital policy regarding admission and registration procedures and reimbursement criteria. Attends departmental meetings in order to enhance communications within departments.
    • Attends payer in-services (as assigned) and departmental meetings in order to enhance communications and public relation skills. Participates in process improvement activities.



    It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity poster.

    Please review the Equal Employment Opportunity Poster.HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at EmploymentOffice@HonorHealth.com . Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online