Job Description

  • Job LocationUS-AZ-SCOTTSDALE
    Requisition ID
    2019-21497
    Shift
    01 - Days
    Department
    Heart Group-Shea
    Facility
    HonorHealth Medical Group
    Position Type
    Regular Full-Time
    Physical Work Location and New Employee Orientation Location : Address
    10200 N. 92nd St Ste 150
    Work Hours
    M-F, 8am-5pm
  • Overview

    HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.

    HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.

    Qualifications

    Education
    High School Diploma or GED Required

    Experience
    Other 0-2 years medical front office experience. Required

    Licenses and Certifications
    Other Must demonstrate proficiency in Electronic Health Record post hire by attending required training and passing proficiency test. Required

    Responsibilities

    Job Summary
    The Medical Receptionist PN is responsible for greeting patients, verifying insurance and collecting patient co-payments. May complete referrals as requested. Provides quality phone service by scheduling patients or referring caller to appropriate party. Maintains that patient information is accurate and charts/paperwork is filed correctly.
    • 1.Responds and complies with requests for information via most appropriate method, including fax.
      •Responsible for completing all requests within timeframes as established by office policy.
      •Follow rules and regulations of confidentiality protection as it relates to patient information.
      •Delivers information to patient care or other designated areas including provider offices.
      •May do referrals as requested.
      •Responsible for keeping up to date with plan participation changes as demonstrated by observation.
    • 2.Maintains information to be accurate and filed correctly.
      •Places documents in the correct files.
      •Retrieves and enters information accurately using computer software.
      •Verifies patient demographic information is complete, accurate and current with each visit.
    • 3.Maintains the reception area in an organized manner and provides support for the front office.
      •Greets patients and visitors and determines their needs. Assists patients in completion of new patient paperwork to ensure proper and complete billing information is obtained.
      •Performs clerical duties, typing, creating charts and distributing mail and maintaining supplies as required.
      •Assists with training other staff as needed. Assists with the needs of others in the department when necessary.
      •Performs duties related to patient checkout as established.
      •Verifies insurance and collects patient co-pays.
    • 4.Provides quality phone service by scheduling or referring caller to appropriate party and takes messages as needed.
      •Schedules patients for exams, appointments, and follow-up visit accurately and efficiently.
    • 5. Continually maintains Health Insurance Portability and Accountability Act (HIPAA) and other JCLHN compliance requirements.
      •Enters non-clinical information into patient electronic medical record (EMR) system. Ensures all required information is keyed in thoroughly and accurately.
      •Views non-clinical information in EMR.
      •Independently formulates information to be entered into EMR.
      •Obtains information to be entered from multiple sources such as providers, nurses, etc.
      •Logs, tracks, and resolves issues within specific timeframe to ensure accuracy and timeliness of data entry.
      •Brings errors and/or issues to the attention of designee
      •Navigates through multiple complex EMR screens and enters data. Performs other duties as assigned.



    It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity poster.

    Please review the Equal Employment Opportunity Poster.HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at EmploymentOffice@HonorHealth.com . Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online