Job Description

  • Job LocationUS-AZ-PHOENIX
    Requisition ID
    2018-14193
    Shift
    01 - Days
    Department
    Centralized Scheduling
    Facility
    Support Services
    Position Type
    Regular Full-Time
    Physical Work Location and New Employee Orientation Location : Address
    2500 W UTOPIA
    Work Hours (ex:M-F, 8am - 4pm)
    0800-1630 M-F Variable
  • Overview

    HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.

    HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.

    Qualifications

    Education
    Required

    Experience
    5 years medical/hospital background with a focus on scheduling and 5 years lead or supervisory experience Required

    Responsibilities

    Job Summary
    The Manager-Scheduling performs management and administrative leadership for the scheduling department. This position maintains direct responsibility for the efficient coordination of all activities related to all scheduling (surgical/procedural). Maintains direct responsibility for daily fiscal, quality, personnel and patient care issues for scheduling.
    • Manages scheduling staff, supervisor and lead schedulers. Plans, establishes, and reviews work schedules to meet department and budgetary targets. Interviews, selects, and hires personnel. Initiates changes in classification, salary action, promotion, demotion, transfer and termination. Addresses employee problems and administers appropriate disciplinary action. Responsible for department customer service levels with surgeon offices and scheduling OR and procedural departments. Visits practitioner offices as needed to promote customer satisfaction and scheduling accuracy. Monitors physician satisfaction and provides support for physician schedulers.
    • Proactively oversees and monitors scheduling activity to identify opportunities for increased resource utilization (room, staff, and time), and to ensure compliance with HIPPA guidelines, established scheduling policies, procedures, and guidelines. This includes implementation of assigned physician block and reporting of physician block time assignment and utilization to directors and committees. Ongoing review of departmental equipment and instrumentation conflicts. Reviews staff performance for efficient and accurate surgical, all procedures, preoperative education and scheduling, quality of customer service to our hospitals, departments and physician offices, and up to date assistance with surgical control desks.
    • Collaborates with Patient Financial Services and registration departments. Provides outreach customer service and training to physician/surgeon scheduling offices and scheduling departments. Oversees the reporting for physician block utilization. Participates in continuing education activities to maintain expert-level knowledge and skills to serve as a surgery/procedures scheduling expert, and provides knowledge and input regarding scheduling to management on a consistent basis. Supports education and training for staff in the department and mentors new leadership.
    • Manages monitors and improves staff productivity and quality of service through various reports, reporting sources, reports, and process improvement. Performs the duties of Sr Schedulers/Schedulers as needed to avoid backlogs or delays in schedule posting. Performs other related duties as assigned or required.



    It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity poster.

    Please review the Equal Employment Opportunity Poster.HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at EmploymentOffice@HonorHealth.com . Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online