Job Description

Innovation Care Partners
Phoenix and Scottsdale locations, AZ

Innovation Care Partners (ICP) is a physician-led Clinical Integration Network and Accountable Care Organization, an affiliate of HonorHealth. ICP is committed to supporting independent, self-employed physicians as well as those employed by HonorHealth b

Information Systems/EMR

Innovation Care Partners

Full-time

Days

M-F 8am-5pm

80

73391

POSITION SUMMARY

The Systems Support Specialist provides a mixture of first and second tier support for assigned applications and systems to include troubleshooting and problem resolution. Plans, tests, executes, and evaluates system/application upgrades, hot fixes, and consults with other applications support personnel as needed as it relates to organizations computing technology. Participates in the planning, implementation, and training of new applications or upgrades. Maintains documentation for support problems and resolutions, and provides training to the user community.

In addition, the System Support Specialist participates in a support on-call rotation facilitating off hour work functions in support of incidents, upgrades, patches, and project task fulfillment.

POSITION QUALIFICATIONS

EDUCATION: Associates Degree in Computer Science or similar discipline or two (2) years related work experience.

EXPERIENCE: Two (2) years' experience in IT industry. One (1) year as application support analyst, desktop support analyst, or similar role.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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