Job Description

  • Job LocationUS-AZ-PHOENIX
    Requisition ID
    01 - Days
    Continuous Imp
    Support Services
    Position Type
    Regular Full-Time
    Physical Work Location and New Employee Orientation Location : Address
    2500 W UTOPIA
    Work Hours
    8 am - 5 pm
  • Overview

    HonorHealth is a non-profit, local healthcare organization known for community service and outstanding medical quality. HonorHealth encompasses five acute care hospitals with approximately 11,500 employees and 4,500 volunteers, over 70 primary and specialty care practices, clinical research, medical education, an inpatient rehabilitation hospital, an Accountable Care Organization, two foundations, and extensive community services.

    HonorHealth is a leader in medical innovation, talent and technology with a genuine commitment to your growth. The health system's vibrant careers take place in an environment filled with opportunity and respect because we see the HONOR in you.


    Bachelor's Degree in related field Required

    5 years Experience in process improvement Required
    3 years experience in developing reports, delivering presentations/briefings, and interacting with management groups. Required
    2 years experience coaching process improvement teams or major projects following a formal management system approach Required
    Other Evidence of successful coaching of improvement of three major processes in a significant and measurable way (e.g. decrease order processing time by 35%). Required


    Job Summary
    Under minimal supervision, the CI senior process manager provides professional consultative, teaching, and coaching on large scale improvement for executives, leaders, staff and providers across the organization. Facilitates problem solving through high level, cross functional improvement work using a knowledge transfer model. Facilitates large projects, coaches the internal CI team to facilitate projects, partners with operations to develop, implement and sustain the HonorHealth Management System, and teaches the improvement mindset.
    • Uses improvement methods such as; Rapid Process Improvement (RPI) workshops, Rapid Process Design (RPD) workshops, 5S workshops, Rapid Improvement cycles (Toyota Kata), system A3's, replication and process redesign. The CI senior process manager coordinates all activities related to improvement projects, ensures implementation runs smoothly and gains are sustained through Management System coaching. CI senior process managers also certify CI process managers as RPI & 5S workshop leaders.
    • Partners with operations to develop, implement and sustain the HonorHealth Management System, thus supporting the organization’s goal deployment process. Coach’s executives, leaders, staff and providers to set high expectations, identify improvement opportunities, implement changes and sustain results.
    • Teaches improvement mindset and concepts for all levels of the organization through classroom, workshop and project based coaching.
    • Coaches and mentors CI process managers and specialists.
    • Maintains competency in performance excellence and improvement methods through the review of current literature, and by attending continuing education programs.

    It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity poster.

    Please review the Equal Employment Opportunity Poster.HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at . Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online